Shipping Policy
Thank you for shopping at Dentamed USA Your Medical Dental Equipment Corp
Order Processing Time
All orders are processed within one (1) to two (2) business days. Orders are not processed or shipped on weekends or holidays.
Shipping Time & Delivery Estimates
Standard shipping delivery times typically range from (4) to (11) business days from the date the order is placed. Delivery times may vary depending on product availability, destination, carrier, and shipping method selected.
If we experience a high volume of orders or unforeseen carrier delays, shipments may take additional time. Customers will be notified in the event of significant delays.
Certain products, including refurbished, special-order, or customized equipment, may require additional processing time. Customers will be notified of estimated lead times before shipment when applicable.
We ship products throughout the contiguous United States. Installation, repair, and preventive maintenance services are available in selected service areas, primarily throughout Florida.
Shipping Methods & Coverage
We ship using recognized carriers such as UPS, FedEx, and USPS.
Free standard shipping is available on qualifying orders within the forty-eight (48) contiguous United States. Shipping to Alaska and Hawaii is not included.
Freight shipments (LTL), lift gate service, inside delivery, and white glove service are not included unless specifically quoted and confirmed in writing.
Large, oversized, or freight items may require additional handling time and scheduled delivery appointments. Freight services such as lift gate, inside delivery, or white glove service are available when quoted separately.
Shipping Rates
Free standard shipping may be offered on qualifying orders. Shipping fees, when applicable, are clearly displayed at checkout prior to order confirmation.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email containing tracking information. Tracking numbers typically become active within twenty-four (24) to forty-eight (48) hours
Shipping Damage & Claims
If your shipment arrives damaged or appears to be lost during transit, please contact Dentamed USA within 48 hours of delivery. We will work with the shipping carrier to help resolve the issue as quickly as possible. Please retain all original packaging and shipping materials until the claim process is complete.
Contact Information
Dentamed USA Your Medical Dental Equipment Corp
7950 NW 53rd Street
Suite 337
Doral, FL 33166
United States
Email: sales@dentamedusa.com
Phone: +1 (786) 616-1533